Care guide

Everyday wear

• Put jewellery on last, after perfume, lotion, hairspray and makeup.
• Take it off for sport, gardening, heavy lifting, swimming and cleaning.
• Avoid chlorine, bleach and harsh cleaning products, which can damage metal and stones.
• Remove rings before washing your hands, as soap film dulls diamonds.

Cleaning at home

1. Soak the piece for 15 to 20 minutes in warm water with a few drops of mild dish soap.
2. Brush gently with a soft toothbrush, paying attention to the underside of the stones.
3. Rinse in clean warm water, with the sink plug in.
4. Dry with a soft, lint-free cloth.

Clean pieces you wear every day every few weeks. Avoid ultrasonic cleaners unless a jeweller confirms they are safe for your piece.

By metal

• Yellow, white and rose gold: clean as above. White gold may be rhodium plated, which can wear over time and can be reapplied by a jeweller.
• Platinum: develops a soft patina rather than losing metal. It can be polished back to a high shine.
• Sterling silver: tarnishes naturally. Use a silver polishing cloth and store it airtight.
• Gold vermeil: a gold layer over silver. Avoid abrasives and long soaks.

Storage

• Keep each piece in its own soft pouch or a lined box compartment.
• Diamonds scratch other stones and metals, so never pile pieces together.
• Fasten chains and bracelets to prevent tangles.

Professional checks

Have prongs and settings inspected every 6 to 12 months, and sooner if a stone looks loose or you hear rattling. Our lifetime warranty covers manufacturing defects. Questions? Email [email protected].